So you had the plumber come out and repair the pipes to your plumbing. Everything is done, the water is back on and the truck has left the drive. You walk back to your restroom to look at the finished project and you see a giant hole behind the toilet that exposes the dark cavernous cave between the studs of the wall. How could this be?!
It is at this moment that you pick up the phone and have a decision to make. Do you call the plumbing company and plead with them to come back and fix the holes, or do you just let it go and find someone else to do the new repairs?
Lets take a step back here. How did we find ourselves in this position in the first place? Ideally, the contractor should have discussed with the entire process of the project, the materials they will use and what they do and do not do (like drywall repairs). If you ever find yourself discussing a project with a contractor and they haven’t discussed these things with you, it would be a good idea to speak up and ask those questions. Asking questions at the beginning of a project is a good thing. Asking questions at the end of the project... is usually too late.
When you know what the process is and what the lead contractor will do and not do, you have the ability to ask the next critical questions: who will be responsible for the items not done and who will be responsible for getting the people to do that work? Sometimes contractors have their preferred subs ( not the sandwich) to work with, other times they don’t. It is good for you to know what the situation is so you limit the number of surprises during the course of the project.
If you need to find an additional contractor or handyman to complete the job, congratulations, you just became the Owner/
General Contractor! It is a good idea to get the secondary contractor/handyman in before the start of the project. The reason is to give the trades persons to go over the timeline that is set by you and the lead contractor. This also gives the trades the opportunity to discuss any potential issues that could arise and how they would navigate through them. Things that might need to be discussed is the permitting and inspection process. The ultimate result is that they need to be able to produce a finished product that meets your standards.